Sports / Casino
fb77casino is clear about what data we collect from your account, how we store it, and the choices you have over it. Access to this platform and the protections described here apply where permitted under your local law and eligible region.
When you create an account with fb77casino, we collect the information you submit during registration — your name, contact details and any verification documents we ask for to confirm eligibility. When you make a deposit or withdrawal using bKash or Bank Transfer, the transaction reference and amount are recorded against your account wallet so your balance history stays accurate and traceable. We also collect device and browser data — such as IP address, session time and page interactions — to keep your account secure and to understand how the platform performs on mobile. This is standard practice for any account-based platform operating in eligible regions. We do not sell your personal information to third parties. We may share limited data with payment processors — including the services that handle bKash and Bank Transfer — only to the extent needed to complete a transaction or meet a legal obligation. Cookies and similar technologies help us remember your preferences between sessions; you can adjust these in your browser settings at any time. This policy applies wherever access to fb77casino is lawful under local law and the rules of your eligible region.
Transaction references from bKash deposits and withdrawals are stored against your account wallet for balance accuracy.
Bank Transfer records are retained in your account history and shared only with the processor completing your transaction.
Registration details and verification documents are held securely and used only for account management and legal compliance.
Not every data interaction on the platform falls under the same rules. This section maps what this privacy policy directly covers, what it does not govern, and where the line sits between our responsibilities and those of third-party services you connect to through your account.
This policy covers all data collected when you log in, update profile details, or change account settings. Any action taken inside your signed-in account is within scope.
Deposits and withdrawals made via bKash or Bank Transfer are in scope for the data we record. The payment provider's own privacy terms govern data on their side of the transaction.
Pages, game lobbies and promotional notices you browse while signed in are covered. Browsing data is collected for security and performance; it does not feed third-party advertising networks.
Links or tools that take you outside fb77casino — external payment apps, verification services — are governed by those parties' own policies. We are not responsible for external data handling.
You have practical choices over the data held against your account. First, you can request a copy of the personal information we hold — submit that request through the support route published on the site and we will confirm the information we have on file. Second, if any detail in your account is incorrect — a phone number, a name spelling, a contact address — you can update it directly in your account settings or ask our support team to correct it on your behalf. Third, if you have a question about how a specific piece of data was collected or used, raise it with our support team and we will explain the basis. Finally, if you believe your data has been handled in a way that does not match this policy, you have the right to ask us to review it. Availability of these rights may depend on your location and applicable local law. We do not charge for reasonable data requests.
Request a copy of the personal data stored on your account by contacting support through the published route on this site.
Update name, contact number or address directly in account settings, or ask support to make the correction if the field is locked.
If you are unsure why a specific piece of data was collected, contact support and we will explain the collection basis for that record.
If you think your data was handled outside this policy, ask us to review it. We will respond through the same channel you used to raise it.
Privacy questions, data requests and correction notices all go through the contact routes published on the fb77casino site. Use the channel that works for you — live chat is the fastest for account-specific questions, while email creates a written record useful for formal data requests.
Open the live chat widget from any page while signed in. Ask your privacy or data question directly and the support team will respond in the same session.
Send a written data request or policy question to the email address published in the Contact section of this site. Email creates a traceable record for formal requests.
The Help Centre linked in your account menu contains published answers to common privacy questions. Check there first before raising a new request.
Data security and retention are part of how we operate this account-based platform. Account passwords are stored in hashed form — we cannot read them in plain text, and neither can support staff. Session tokens expire after a period of inactivity so that an unattended device does not leave your account open. We retain account data for as long as your account is active and for a period after closure as required by applicable rules in eligible regions. When that retention period ends, data is deleted or anonymised. Cookies placed by our site are first-party by default; we do not place advertising-network trackers. You can clear or block cookies through your mobile browser settings without losing your account credentials.
Passwords are stored as hashed values only. Support staff cannot read or recover your password — only a reset through your registered contact is possible.
Active sessions time out after inactivity. On mobile, this protects your account if you switch apps or step away from the browser without logging out first.
We keep your account data while your account is open and for the period required after closure under applicable rules. After that window, data is deleted or anonymised.
Our cookies are first-party and preference-based. Adjust or clear them in your browser settings at any time; your account login is not affected by clearing cookies.
These questions cover the points that come up most often about how fb77casino collects, uses and protects account data. If your question is not here, reach out through the support route published on the site.
We collect the name, contact details and verification documents you submit at registration. We also record device and browser data during your session for security purposes. No information beyond what is needed for account operation is collected at sign-up.
We share limited data only with payment processors — such as those handling bKash and Bank Transfer transactions — to complete your request. We do not sell your data or share it with advertising networks. Legal obligations may require limited disclosure in eligible regions.
Contact support through live chat or the published email address and request a copy of your account data. We will confirm the information we hold on file. Availability of this right depends on your location and applicable local law.
Yes. Editable fields such as contact number and address can be updated directly in account settings. If a field is locked, contact the support team and ask them to make the correction on your behalf after verifying your identity.
We retain account data for the period required under applicable rules in your eligible region after account closure. Once that retention window ends, the data is deleted or anonymised. The exact period depends on local legal requirements.
We use first-party cookies to remember your preferences between sessions. No third-party advertising trackers are placed. You can clear or block cookies through your mobile or desktop browser settings at any time without losing your account credentials or login access.